Shipping policy

Company details

Loweli

Chamber of Commerce number: 75598620
VAT number: NL248648202B01
Address: Westerlanderweg 136, 1778KP, Westerland, North Holland, The Netherlands
Telephone number: +31 6 57972771
Email: info@loweli.uk

 

Shipping policy Loweli

This policy is intended to give you a clear understanding of our shipping policy and procedures. Please read it carefully before placing an order in our shop.

Shipping countries:

This shipping policy is valid for the following countries: United Kingdom

Average delivery time for all our packages:

Latest order time 17:00 (GMT+01:00) Central European Standard Time (Amsterdam)

Order processing time 1-2 days, delivery on: Mon-Fri
Delivery time 1-2 working days, shipping on: Mon-Fri

We use the following shipping companies:

- Royal Mail
- DHL

Lost package / returned package?

In the event that a package is lost or not delivered for logistical reasons, we will always send a new package before proceeding with our refund and return policy.

Shipping costs

Free shipping, we cover the shipping costs for every order. All our products are delivered to your home, 100% free of charge. There is also no minimum order quantity required.

Please note: Like many other webshops, we are very busy and delays may occur. Please keep this in mind when placing your order. We will do our best to ship your order as soon as possible.

Please contact us by e-mail if you have any questions about when your order will be shipped. Our service team will be happy to assist you.

Questions? Please contact us:

E-mail: info@loweli.uk
Contact form: click here
Company name: Loweli

Customer service opening hours:

Monday to Friday from 9:00 a.m. to 6:00 p.m.
Saturday and Sunday: 9:00 a.m. to 3:00 p.m.

We will respond to your request within 24 hours.